Last updated: October 13, 2026
LST Cleanflow (“LST Cleanflow”, “we”, “us”) provides air duct, dryer vent, and chimney cleaning services in Maryland, Washington, D.C., and Virginia. This Privacy Policy explains what information we collect through lstcleanflow.com, by phone, and by text message, and how we use it.
Information we collect
- Contact details you give us: name, phone number, email address, service address, and ZIP code.
- Details about the service you request, and any messages you send us.
- Basic website usage data collected by cookies and analytics tools (such as Google Analytics and Google Ads), including pages visited and how you reached our site.
How we use your information
- To respond to your request, provide estimates, and schedule and perform service.
- To send appointment confirmations, reminders, estimate follow-ups, and service updates.
- To improve our website and advertising.
Text messaging (SMS)
If you check the SMS consent box on our website form, or otherwise agree to receive texts from us, LST Cleanflow may send you text messages about your appointments, estimates, and service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. We may share information only with service providers that help us operate our business (for example, our messaging and CRM platform), and they may use it only to provide services to us.
Cookies and tracking
Our website uses cookies and similar technologies, including Google Analytics and Google Ads conversion tracking, to understand how visitors use our site and to measure our advertising. You can disable cookies in your browser settings.
Sharing of information
We do not sell your personal information. We may share information with service providers that help us run our business (such as scheduling, CRM, payment, and analytics providers), with technicians who perform your service, or when required by law.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can opt out of text messages by replying STOP, and you can ask us to update or delete your information by contacting us.
Contact us
LST Cleanflow
Phone: (240) 261-5670
Email: lstcleanflow@gmail.com
Website: lstcleanflow.com